Moab Utah Vacations

Frequently Asked Questions »

» Physical Requirements For Guests
» Payments, Confirmations and Cancellations
» Gratuities, Beverages, Luggage and Valuables
» Getting to Moab, UT

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Physical Requirements
Our primary concern is participant safety. The nature of an outdoor adventure involves some physical exertion and also possible exposure to weather conditions that can fluctuate greatly due to heat, sun, wind, or rain. Although we do have experience accommodating persons with a wide range of physical challenges, disabilities, or medical and health conditions, we have found that in some people the fact of age, weight, lack of conditioning, heart or other disease, can create additional hardship that diminishes the suitability or enjoyment of this type of vacation. Please consider these conditions in making your choice of river adventures. Please check with your physician prior to your trip if you have any medical or health condition or if you are taking any medications, and then notify us of how we can better help you with these conditions. In general, participants will need to meet the following physical requirements:

  • Fit into a Type 5 Life Jacket (maximum chest size is 52”) required by the National Park Service
  • Ability to securely grip handholds while running the rapids
  • Enough agility to climb on and off the rafts
  • Ability to navigate uneven terrain on hikes and in camp
  • Carry your own dry bag which will include your 20-pound duffle bag along with the sleeping bag and ground cover we provide

Our principle objective is for you and your fellow guests to have an enjoyable and fulfilling experience. If you are concerned about any of these requirements, please call our friendly staff to further discuss which trip is right for you. Our Acknowledgement of Risk Form will more fully describe some of the inherent risks involved in these activities. We look forward to having you join us on the adventure of a lifetime.

Payment and Cancellation Policies

A: Payment in full is due 90 days prior to trip departure and may be paid by check (preferably) or credit card. With your prior approval, we can automatically charge the balance due to your credit card 90 days prior to trip departure (if full payment has not been received). We reserve the right to cancel your reservation if full payment is not collected by the due date.

If you must cancel any reservation, the information regarding the cancellation must be received in writing. The cancellation fee will follow the formula in the box in the chart below. Our cancellation policy applies in every instance and there will be no exceptions for any reason. Western River Expeditions will not issue any refund for arriving late or leaving a trip early. Western is not responsible for any expenses incurred due to travel delays, flight cancellations, or illness. If you are concerned about the possibility of having to cancel, we strongly suggest you purchase trip cancellation insurance to protect your vacation investment. Western River Expeditions assumes no financial responsibility for personal injury, emergency evacuation, or equipment lost or damaged in any way. You will find a link to cancellation insurance on our website at www.westernriver.com/insurance.

Cancellation Fees
Number of Days Prior to Departure Cancellation Fee Per Person
91+ Days
61 - 90 Days
0 - 60 Days 		$100 Fee
Deposit Amount
No Refund

Gratuities, Beverages, Luggage and Valuables

Gratuities » Your guides will make every effort to see that each of your adventures is enjoyable and successful. Gratuities for guides are appropriate, greatly appreciated and at your discretion, as a gesture of thanks for their professionalism and service. As guides for each activity will likely differ, you’ll want to take some cash on each of the trips. A suggested per-person guideline is between $5 and $15 for Hummer and Horseback tours and $10 to $25 on the rafting trip. The common practice is to give the gratuity to the guide at the end of the trip. In trips where multiple guides have participated, the gratuity will be split amongst all of them.

Beverages » Water and lemonade are available in unlimited quantities on the boats and in camp. Coffee and hot chocolate are available every morning. Western does not provide beer, liquor, or soda pop. If you wish to bring your own alcoholic beverages and soda pop you may do so in moderate amounts. Please avoid glass containers. Plastic bottles and aluminum cans work well.

Getting to Moab, Utah

You have multiple options to choose from with getting to Moab, Utah for your vacation. Daily flights and driving information can all be found on our Pre-Trip Information section of the Itinierary page.

Camping on river banks, hikes to abandoned ranches, Wild Horses, Black Bear and her cub, Big Horn Sheep and lots and lots more! We’ve experienced all this in just 4 days, all while sunbathing and floating down the river surrounded by some of the most majestic views in the world! Our guides - Haley, James and Jess - were phenomenal and treated everyone like royalty.”

Lacey Sinoski, Baltimore, MD